> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elasticfunnels.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization billing

> Your ElasticFunnels organization's plan, payment cards, invoices and credit notes, paying a failed invoice, and buying AI credits.

One organization pays for all of its brands. **Settings > Billing** opens **Organization Billing**, with five tabs: **Subscription**, **AI Credits**, **Billing Details**, **Payment Cards** and **Invoices**. Click **Refresh** at the top to reload everything.

## Who can open Billing

Owners always can. Anyone else needs a role with the Billing rows ticked (the **Finance** preset has them all), or **Organization > Settings**. The exact boxes, and a finance role to copy, are in [Give someone Billing](https://docs.elasticfunnels.io/settings/organization-roles.md#give-someone-billing).

Someone without that access who opens the page sees "Billing managed by another team".

## Subscription

![The Subscription tab of Organization Billing: plan name and status, renewal date, price, and the Change plan and Cancel subscription buttons](https://mintcdn.com/elasticfunnels-8a91cd9d/qmGxpCOGmba8NTm6/images/organization/billing-subscription.png?fit=max\&auto=format\&n=qmGxpCOGmba8NTm6\&q=85\&s=fd3fa3d94ea41c75cc7535c2ba4d241a)

The tab shows your plan, its status, the renewal date or the trial end date, the price and your usage.

* **Change plan** opens the plan picker. Upgrading takes effect right away and charges the prorated difference. Downgrading is scheduled: you keep the current plan until the date shown, and **Cancel downgrade** keeps you on it.
* **Switch to monthly** or **Switch to yearly** changes the billing cycle.
* **Cancel subscription** ends the plan. A canceled plan shows **Reactivate subscription** instead.

During a trial, a banner shows when the trial ends, with a link to add a payment card. Once a card is on file, billing starts automatically when the trial ends.

## Payment Cards

![The Payment Cards tab: saved cards with their expiry and the Default badge, Set as default and Remove card in the row menu, and the Add new card button](https://mintcdn.com/elasticfunnels-8a91cd9d/qmGxpCOGmba8NTm6/images/organization/billing-cards.png?fit=max\&auto=format\&n=qmGxpCOGmba8NTm6\&q=85\&s=4b6ec410b0dcb93679f99ab143669482)

* **Add new card** adds a card.
* **Set as default** makes a card the one charged for renewals.
* **Remove card** removes a card that is not the default.

The default card can only be removed once the subscription is canceled and nothing is left unpaid. The same rule applies to **Delete all cards**.

## Invoices and credit notes

![The Invoices tab: tabs for All, Subscription, Overages, AI Credits and Refunds, and the invoice list with date, amount, type and status](https://mintcdn.com/elasticfunnels-8a91cd9d/qmGxpCOGmba8NTm6/images/organization/billing-invoices.png?fit=max\&auto=format\&n=qmGxpCOGmba8NTm6\&q=85\&s=4261bbb9ee137ca53a2c457ea2f53b14)

Invoices are listed with their **Source**, **Date**, **Amount**, **Type** and **Status**. Filter with the tabs **All**, **Subscription**, **Overages**, **AI Credits** and **Refunds**. A refund appears as a credit note.

Use **Download invoice**, or **Download credit note** for a refund, to get the document.

### Pay a failed invoice

When an organization invoice failed, or is still open or pending, its row shows **Pay now**. It charges your cards on file, starting with the default card. You need at least one saved card.

A success message confirms the payment and the invoice turns paid. If the card is declined you see "Payment did not go through"; add or choose another card under **Payment Cards**, then try again.

## AI Credits

The **AI Credits** tab shows the credits left and used. Click the purchase button, pick a package and confirm; the credits are added as soon as the card is charged, and the purchase appears under **Invoices > AI Credits**. You need a saved card first. If the charge fails, nothing is added.

What credits pay for and the package prices are in [AI credits](https://docs.elasticfunnels.io/account/ai-credits.md).

## Billing Details

Enter the name, email, tax ID and address that should appear on invoices, then save.

## Related

* [Organization roles](https://docs.elasticfunnels.io/settings/organization-roles.md#give-someone-billing)
* [AI credits](https://docs.elasticfunnels.io/account/ai-credits.md)
* [Organization settings](https://docs.elasticfunnels.io/settings/organization-settings.md)


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