Template kit troubleshooting

When a kit cannot be applied, nothing is created: your project stays exactly as it was. Fix what the message names, click Back to review and apply again.

Messages on the review

Message	What it means	What to do
N page URLs already exist here. Add a folder so nothing is overwritten.	Pages in your project already use some of the kit’s URLs	Click the suggested Use /folder button, or type a folder in Folder (optional)
Use only letters, numbers, dashes and underscores.	A product code has a space or another character	Change the code, for example `sleep-gummies-1`
A product in this project already has this code.	The code you typed belongs to one of your products	Pick another code, or click Use an existing product and pick that product
Another product in this kit gets this code.	Two kit products have the same code	Give each its own code
The name can have at most 255 characters.	The product name is too long	Shorten it

Messages when the apply stops

Message	What it means	What to do
Another kit is being added to this project right now. Try again in a minute.	A project takes one kit at a time	Wait for the other kit to finish, then apply again
Adding the kit took too long and was stopped. Nothing was created; try again.	The apply ran out of time	Apply again. If it happens twice, contact support with the kit name
Some page URLs are already taken in this project, so nothing was created. Add a folder or pick another one.	A page took one of the kit’s URLs after you opened the review	Add a folder, or a different one, and apply again
Part of this kit is missing from the template library. Nothing was created. Tell support which kit it was.	The library copy of the kit is incomplete	Contact support with the kit name, and pick another kit meanwhile
A kit cannot be applied to the project it comes from.	You opened the kit inside the library’s own project	Apply it to another project
This kit is no longer available.	The kit was removed from the library	Pick another kit
This project could not be found.	The project was deleted or you lost access	Switch to a project you can edit
A product you picked is no longer in this project. Pick another one or create it new.	A product you chose under Use an existing product was deleted	Pick another product, or switch the row to Create new
A product name or code cannot be used. Fix the highlighted product and try again.	A name or code broke a rule after the review checked it	Fix the highlighted row
Something went wrong while creating the kit. Nothing was created; try again.	An unexpected error	Apply again. If it happens again, contact support with the kit name
This project already has course pages at …, and they were edited.	The kit’s members pages land on course pages you changed	Add a folder so the kit’s members pages go under it

Questions

Why is a kit product out of stock?

Kit products start with Stock Quantity blank, which means stock is not tracked and the product is always in stock. A product shows Out of Stock only when someone typed a quantity, it reached 0 and the Out-of-Stock Policy is Stop selling. Type a new quantity, switch the policy to Continue selling, or clear Stock Quantity to stop tracking. See Check the stock.

A deleted page still blocks a URL

Deleted pages no longer block a kit URL. If one is still reported as taken, a live page uses it, either as its own URL or as the URL of one of its variants. Search Pages for that URL, or pick a folder.

Can I apply the same kit twice?

Yes. Use a different folder the second time, so the URLs are free. To sell the same products from both copies, set each product row to Use an existing product and pick the product the first apply created.

Can I undo a kit?

There is no undo button. The kit only adds things, so delete the pages, the funnel and the products it created if you do not want them. They are listed on the Kit added panel and carry the names and codes you chose.

Why does the checkout show the kit’s product name?

The kit sets Title from the name you typed, but Checkout Title keeps the kit’s wording. Change it on each product. See Check each product’s titles.

Use on page is missing in the Images section

Use on page works on the pages from the apply you just ran. Open the images from See the prompts on the Kit added panel. If you opened the kit from the library, download the image and place it in the editor.

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Messages on the review

Messages when the apply stops

Questions

Why is a kit product out of stock?

A deleted page still blocks a URL

Can I apply the same kit twice?

Can I undo a kit?

Why does the checkout show the kit’s product name?

Use on page is missing in the Images section

​Messages on the review

​Messages when the apply stops

​Questions

​Why is a kit product out of stock?

​A deleted page still blocks a URL

​Can I apply the same kit twice?

​Can I undo a kit?

​Why does the checkout show the kit’s product name?

​Use on page is missing in the Images section

Messages on the review

Messages when the apply stops

Questions

Why is a kit product out of stock?

A deleted page still blocks a URL

Can I apply the same kit twice?

Can I undo a kit?

Why does the checkout show the kit’s product name?

Use on page is missing in the Images section