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A custom “thank you” page can confirm submission success and guide users to next steps.
This page covers thank-you pages for form submissions - lead magnets, contact forms, newsletter signups.For an order confirmation page that lists what the customer just bought, use getSessionOrders() instead. It is scoped to the current checkout, so it shows the main product, any order bumps and every one-click upsell, complete on the first load. Do not use getOrders() there: it returns the customer’s full purchase history and reads the search index, so a returning buyer can see previous orders and a just-accepted upsell can be missing until it is indexed.

Create and Stylize a “Thank You” Page

Step 1: Create the Page

  1. Create a new page named “Thank You”
  2. Design and stylize it as you wish

Step 2: Set Up the Collection Form

  1. Create a collection and add it to the page where you collect data
  2. Find the form in the layers list

Step 3: Configure Redirection

  1. In the form settings, choose “Redirect to URL” upon successful submission
  2. Enter your “Thank You” page URL
  3. Save
Submitting the form should now redirect users to the thank-you page.

Thank You Page Best Practices

Essential Elements

  • Clear confirmation message: “Thank you for your submission!”
  • Next steps: What the user should expect next
  • Contact information: How to reach you if needed
  • Social media links: Encourage following/sharing

Advanced Features

  • Personalization: Use submitted data to personalize the message
  • Additional offers: Present related products or services
  • Download links: Provide promised resources
  • Video messages: Personal video thank you from team members

Content Ideas

For Lead Magnets

  • Confirm the download link has been sent
  • Set expectations for email frequency
  • Provide immediate value with bonus content

For Contact Forms

  • Acknowledge receipt of their message
  • Provide expected response timeframe
  • Offer alternative contact methods

For Newsletter Signups

  • Welcome them to your community
  • Share what type of content they’ll receive
  • Encourage them to whitelist your email address

Technical Tips

  • Ensure the thank you page loads quickly
  • Make it mobile-friendly
  • Consider adding tracking pixels for conversion measurement
  • Test the redirect functionality thoroughly
  • Set up proper analytics tracking for the thank you page