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The members login page lets returning customers access their purchases by entering the email they used at checkout. No password is needed — the system verifies their email against existing orders.

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How the Login Works

  1. Customer enters their purchase email
  2. The form POSTs to /api/check-order
  3. The API looks up all purchase conversions for that email
  4. If orders are found, the session is hydrated with customer data and the user is redirected
  5. If no orders are found, an error message is shown
Customers who just completed a purchase are already logged in — their session is authenticated automatically at checkout. The login page is only needed for returning visitors whose session has expired.

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Setting Up a Login Page

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Option 1: Use the Built-In Template

ElasticFunnels includes a pre-built Members Login page template. When creating a new page, select the “Members Login” template from the template picker. It comes with:
  • Email input field
  • Error/success message containers
  • Submit button
  • Styled card layout
  • “Contact us” fallback link

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Option 2: Build a Custom Login Form

Create a form that POSTs to /api/check-order with the customer’s email. The form needs three things:
  1. action="/api/check-order" — The API endpoint
  2. data-redirect-url="/your-members-page" — Where to send the customer after successful login
  3. Error/success message containers — Elements with data-form-error-message and data-form-success-message attributes

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Minimal Example

<form action="/api/check-order" method="post" data-redirect-url="/members">
  <div hidden data-form-error-message></div>
  <div hidden data-form-success-message></div>

  <input type="email" name="email" required placeholder="your@email.com" />
  <button type="submit">Enter members area</button>
</form>

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Full Styled Example

<div class="max-w-md mx-auto p-8 bg-white rounded-2xl shadow-xl text-center">
  <h2 class="text-2xl font-bold mb-2">Members Area</h2>
  <p class="text-sm text-gray-500 mb-6">
    Enter the email address you used for purchase to access your order.
  </p>

  <div class="hidden mb-4 p-4 rounded-lg text-sm bg-red-100 text-red-800"
       data-form-error-message></div>
  <div class="hidden mb-4 p-4 rounded-lg text-sm bg-green-100 text-green-800"
       data-form-success-message></div>

  <form action="/api/check-order" method="post" data-redirect-url="/members">
    <input
      type="email"
      name="email"
      required
      placeholder="your@email.com"
      class="w-full px-4 py-3 rounded-lg border border-gray-300 mb-4"
    />
    <button type="submit"
            class="w-full bg-primary text-white font-bold py-3 rounded-xl">
      Enter members area
    </button>
  </form>

  <p class="text-sm text-gray-500 mt-4">
    Can't find your order?
    <a href="/contact" class="text-primary hover:underline">Contact us</a>
  </p>
</div>

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How the Form Submission Works

ElasticFunnels automatically intercepts any form whose action starts with /api and submits it via JavaScript (AJAX). You do not need to write any JavaScript — the built-in form handler:
  1. Collects all form fields as JSON
  2. POSTs to the action URL (/api/check-order)
  3. On success (HTTP 200):
    • If data-redirect-url is set, redirects the customer to that URL
    • Otherwise, shows the data-form-success-message element with the server response
  4. On error (HTTP 400):
    • Shows the data-form-error-message element with the error text
    • The submit button is re-enabled so the customer can try again

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Error Messages

The /api/check-order endpoint returns these errors:
ErrorCause
"Email is required"The email field was empty
"Please enter a valid email address."The email format is invalid
"We didn't find an order with that email address."No purchase conversions exist for that email

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What Happens After Login

When login succeeds, the session is hydrated with data from the customer’s most recent order:
  • session.email — Set to the submitted email
  • session.customer — Populated with name, email, phone, billing/shipping addresses, and all order IDs
This means any page that uses {{ customer.name }}, {{ customer.email }}, or the <order> tag / getOrders() function will now work correctly. The customer is then redirected to the URL specified in data-redirect-url (typically your members dashboard page, e.g., /members).

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Configuring the Members Dashboard Page

Your members dashboard page (the page customers land on after login) should be configured with Requires Login enabled in page settings:
  1. Open the members dashboard page in the editor
  2. Go to Page Settings
  3. Enable Requires Login
  4. Set Redirect URL to /members-login (your login page slug)
This ensures that if someone tries to access the dashboard directly without a valid session, they are sent to the login page first.

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Logout

To let customers sign out, clear the session and redirect back to the login page: 
<button onclick="if(confirm('Sign out?')){
  sessionStorage.clear();
  window.location.href='/members-login';
}">Sign Out</button>
On thank-you pages, include a direct link to the members area (e.g., <a href="/members">Access Member Area</a>). Since the customer’s session is already authenticated from checkout, they won’t need to log in.