Documentation Index
Fetch the complete documentation index at: https://docs.elasticfunnels.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
RedTrack is an ad tracker and conversion attribution platform for media buyers. The ElasticFunnels integration is outbound only — when a conversion is recorded in EF, a server-to-server postback is sent to RedTrack so the original click, traffic source, and campaign get the conversion credit.How it works
- The visitor clicks a RedTrack tracking link. RedTrack appends a click ID (commonly
rtkclickidorclickid, optionally inside asubparameter you choose). - The visitor lands on an EF page. EF captures the click ID into the click record.
- When EF later records a
purchase,refund, orchargeback, it builds the RedTrack postback URL with the captured click ID and sends an HTTP GET. - RedTrack ingests the conversion event and attributes it to the original campaign.
What we send
The postback URL template can use any of the following macros:| Macro | Replaced with |
|---|---|
{clickid} | RedTrack click ID (from rtkclickid, clickid, or your configured sub) |
{sum} / {amount} | Conversion amount in your account currency |
{currency} | ISO currency code (e.g. USD) |
{type} | Event type (purchase, refund, chargeback) |
{order_id} | EF conversion code |
{email} | Customer email (optional) |
{clickid}, {sum}, {currency}, {type}, and {order_id}. Add custom parameters with the parameter builder if RedTrack expects more fields.
Setup
Get your RedTrack postback URL
Log into RedTrack. Open the campaign settings → Postback URL. RedTrack will give you a URL template that already includes the macros it expects.
Activate the integration in EF
Go to Integrations → Affiliate Networks → RedTrack and click Activate. (RedTrack supports multiple integrations — useful if you run separate networks or accounts.)
Paste the postback URL
Paste the URL into the Postback URL field. Add or remove macros using the parameter builder; the URL field stays in sync.
Pick the click-ID parameter
Choose which URL parameter on landing pages contains the RedTrack click ID. Common values:
rtkclickid, clickid, sub1. EF falls back through these automatically if your selection isn’t found.Configure merchant filtering (optional)
Limit the integration to specific merchants if not every funnel should report into RedTrack.
Multiple integrations
You can create more than one RedTrack integration when you need to:- Track different RedTrack accounts (e.g. agency vs. in-house).
- Use different postback templates per merchant or per offer.
- Run a
purchaseintegration alongside a separate refund/chargeback integration.
Troubleshooting
No postbacks being sent
No postbacks being sent
The conversion most likely has no captured click ID. Verify the customer landed via a RedTrack tracking link and that the Click-ID Parameter in the EF integration matches what RedTrack actually appends to the URL.
Postbacks sent but RedTrack shows nothing
Postbacks sent but RedTrack shows nothing
Open the postback in Logs → External Postbacks and confirm:
- The URL has the correct macros and your RedTrack tracker domain.
- The HTTP response code is 200/204 (success).
- The click ID value matches an active campaign in RedTrack.
Refund / chargeback events missing
Refund / chargeback events missing
Make sure your postback URL includes
{type} (or your network’s equivalent) so RedTrack can distinguish refunds and chargebacks from purchases.