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Documentation Index

Fetch the complete documentation index at: https://docs.elasticfunnels.io/llms.txt

Use this file to discover all available pages before exploring further.

Overview

RedTrack is an ad tracker and conversion attribution platform for media buyers. The ElasticFunnels integration is outbound only — when a conversion is recorded in EF, a server-to-server postback is sent to RedTrack so the original click, traffic source, and campaign get the conversion credit.

How it works

  1. The visitor clicks a RedTrack tracking link. RedTrack appends a click ID (commonly rtkclickid or clickid, optionally inside a sub parameter you choose).
  2. The visitor lands on an EF page. EF captures the click ID into the click record.
  3. When EF later records a purchase, refund, or chargeback, it builds the RedTrack postback URL with the captured click ID and sends an HTTP GET.
  4. RedTrack ingests the conversion event and attributes it to the original campaign.

What we send

The postback URL template can use any of the following macros:
MacroReplaced with
{clickid}RedTrack click ID (from rtkclickid, clickid, or your configured sub)
{sum} / {amount}Conversion amount in your account currency
{currency}ISO currency code (e.g. USD)
{type}Event type (purchase, refund, chargeback)
{order_id}EF conversion code
{email}Customer email (optional)
The default URL produced when you click Insert sample URL includes {clickid}, {sum}, {currency}, {type}, and {order_id}. Add custom parameters with the parameter builder if RedTrack expects more fields.

Setup

1

Get your RedTrack postback URL

Log into RedTrack. Open the campaign settings → Postback URL. RedTrack will give you a URL template that already includes the macros it expects.
2

Activate the integration in EF

Go to IntegrationsAffiliate NetworksRedTrack and click Activate. (RedTrack supports multiple integrations — useful if you run separate networks or accounts.)
3

Paste the postback URL

Paste the URL into the Postback URL field. Add or remove macros using the parameter builder; the URL field stays in sync.
4

Pick the click-ID parameter

Choose which URL parameter on landing pages contains the RedTrack click ID. Common values: rtkclickid, clickid, sub1. EF falls back through these automatically if your selection isn’t found.
5

Configure merchant filtering (optional)

Limit the integration to specific merchants if not every funnel should report into RedTrack.
6

Save and test

Click an actual RedTrack tracking link, complete a small purchase, and confirm the conversion appears in your RedTrack reports. Use Logs → External Postbacks to inspect the raw URL and response.

Multiple integrations

You can create more than one RedTrack integration when you need to:
  • Track different RedTrack accounts (e.g. agency vs. in-house).
  • Use different postback templates per merchant or per offer.
  • Run a purchase integration alongside a separate refund/chargeback integration.
Each integration evaluates independently. A conversion can fan out to all of them.

Troubleshooting

The conversion most likely has no captured click ID. Verify the customer landed via a RedTrack tracking link and that the Click-ID Parameter in the EF integration matches what RedTrack actually appends to the URL.
Open the postback in Logs → External Postbacks and confirm:
  • The URL has the correct macros and your RedTrack tracker domain.
  • The HTTP response code is 200/204 (success).
  • The click ID value matches an active campaign in RedTrack.
Make sure your postback URL includes {type} (or your network’s equivalent) so RedTrack can distinguish refunds and chargebacks from purchases.